What is Prepaid Card Inquiry?

Prepaid Card Inquiry is the official online portal to check your FAB Ratibi card balance. It is free to use and does not require registration or an app.

How do I check my Ratibi card balance online?

Go to the Prepaid Card Inquiry portal at ppc.magnati.com/ppc-inquiry. Enter the last 4 digits of your card, your Card ID, and complete the captcha. Your balance will appear instantly.

What is Card ID and where can I find it?

Card ID (رقم تعريف البطاقة) is a unique number different from your card number. It is usually printed on the card carrier, welcome letter, or sometimes on the back of your Ratibi card.

Is Prepaid Card Inquiry free to use?

Yes. Checking your Ratibi card balance through the Prepaid Card Inquiry portal is completely free.

Why is my balance showing zero even after salary credit?

This usually happens when the salary is still being processed. Wait a few hours or check with your HR first before contacting FAB.

Do I need to register or download an app to check balance?

No. You can check your Ratibi card balance directly on the Prepaid Card Inquiry website without any registration or app.

What should I do if I lost my Card ID?

Contact your employer’s HR department first. You can also visit an FAB branch with your Emirates ID for assistance.

Can I use my Ratibi card at non-FAB ATMs?

Yes, but you will be charged AED 2.10 per transaction. It is better to use FAB ATMs to avoid fees.

How do I unblock my Ratibi card if it is blocked?

Call FAB Ratibi support at 600 52 2298 with your Emirates ID. They can help unblock your card after verification.

Can I transfer money from my Ratibi card to my family abroad?

Yes. You can transfer money using the Payit app to over 200 countries or visit authorized exchange centers.

About Us - RatibeCardAE

Website: ratibecardae.com | Last Updated: May 2026

Who We Are

Welcome to ratibecardae.com. We are an independent information and guidance website dedicated to helping workers in the United Arab Emirates understand how to use their FAB Ratibi prepaid salary card. Our site provides clear, accurate and practical guides on checking card balances, activating cards, troubleshooting common problems, understanding fees, and using card-linked services such as the Payit app.

We are not a bank. We are not affiliated with First Abu Dhabi Bank (FAB), Magnati, the UAE Central Bank, the Ministry of Human Resources and Emiratisation (MOHRE), or any other financial institution or government authority. We are an independent publisher producing free educational content for UAE workers and residents.

Why We Built This Site

Millions of workers across the UAE receive their monthly salary on a Ratibi prepaid card. Many of these workers are expatriates who arrived in the UAE with limited familiarity with the local banking system. They speak different languages, come from different countries, and often have limited access to formal financial guidance in their native language.

The official FAB website and Magnati portal provide accurate information but are designed with a general audience in mind. For a construction worker checking his balance at the end of a long shift, or a domestic worker trying to understand why her salary has not appeared, navigating official banking websites can be difficult.

We built ratibecardae.com to fill that gap. Our mission is simple: to explain the Ratibi card system in plain, easy language that any worker can understand, regardless of their level of education or familiarity with digital banking. Every guide on this site is written in short sentences, without complicated financial or legal language. Every phone number and official link is verified before publication.

What We Cover

ratibecardae.com covers a wide range of topics related to the FAB Ratibi prepaid salary card and the broader WPS salary ecosystem in the UAE.

Balance checking methods — step-by-step guides for every official method including the PPC Magnati online portal, Payit app, FAB ATMs, SMS to 2121, FAB Mobile app, and the FAB customer care helpline
Card activation — how to activate a new Ratibi card using the Payit app and at FAB ATMs
Troubleshooting — the most common problems reported by Ratibi cardholders including salary not received, invalid card details on the portal, blocked cards, forgotten PINs, and balance discrepancies
Fees and limits — clear breakdowns of ATM withdrawal charges, international usage fees, and declined transaction charges
Card benefits — the free insurance that comes with every Ratibi card including accidental death and disability coverage, hospitalisation cash benefits, and repatriation cover
Money transfers — how to send money home using the Payit app and licensed exchange centres in the UAE
Card expiry and renewal — how card expiry works and how workers should communicate with their employers to get a replacement card in time
Security and fraud prevention — clear guidance on protecting a Ratibi card from fraud

Our Research and Verification Standards

We take accuracy seriously. Every piece of information published on this site goes through a verification process before it is published. Our process includes the following steps.

We check every claim against the official FAB Ratibi page at bankfab.com/en-ae/personal/prepaid-cards/ratibi. We verify portal fields and processes directly by visiting the live Magnati portal at ppc.magnati.com/ppc-inquiry. We cross-reference phone numbers, fees and eligibility criteria across multiple official and reliable third-party sources. We date-stamp our content and update it when official information changes.

Despite these efforts, we are a third-party website and we cannot guarantee that all information is current at all times. We always recommend that readers confirm critical details directly at bankfab.com before acting on them.

What We Are Not

Please read this carefully. We want to be completely transparent about what ratibecardae.com is and is not.

We are not an official FAB website. We have no commercial relationship with First Abu Dhabi Bank, Magnati, or any financial institution mentioned on this site.
We are not a financial advisor. Nothing on this site constitutes financial advice.
We are not a balance checking tool in the technical sense. Our balance check tool is a redirect tool that opens the official Magnati portal. We do not process, store or transmit any card details entered by users on our site.
We are not a legal services provider. Nothing on this site constitutes legal advice.
We are not affiliated with any money transfer service, exchange house, or remittance company mentioned on this site.

Our Audience

This site is designed primarily for workers in the UAE who hold or are about to receive a FAB Ratibi prepaid salary card. Our typical reader is a blue-collar or service industry worker, often from India, Pakistan, Bangladesh, the Philippines, Egypt or Sri Lanka, who receives their salary through the UAE Wage Protection System and wants to understand how to manage their card effectively.

We also serve HR managers, payroll administrators and employers who want to help their employees understand the Ratibi card system.

Content Updates

We review and update our content regularly to reflect changes in official FAB services, Magnati portal processes, Payit app features, and UAE labour regulations. Our content is date-stamped so readers can see when it was last verified. If you notice information on this site that appears to be outdated or incorrect, we encourage you to contact us.

Contact Us

We welcome feedback, corrections and general enquiries from our readers.

Website: ratibecardae.com

Contact form: Available on our Contact page

We do not provide personal financial advice through our contact form. For card-specific issues, please contact FAB directly at 600 52 2298 (UAE) or +971 2 499 6279 (international).

This page is for informational purposes only. ratibecardae.com is not affiliated with First Abu Dhabi Bank (FAB), Magnati or any UAE government authority.